.ticketDetail ul.ConversationForm__replay li.ConversationForm__list:nth-child(2) {
display: none;
}.help-center-container::before {
  content: "Urgent Update: Please note our external server provider is currently experiencing minor technical difficulties which may impact your connectors.";
  display: block;
  background-color: #ff4d4d;
  color: #fff;
  padding: 15px;
  text-align: center;
  font-weight: bold;
  font-size: 1.1em;
  font-family: Arial, sans-serif;
  position: relative;
  z-index: 1000;
}